Training And Quality Manager - Auckland

Company: LTVplus
Your Application: You have not applied yet
Location: Auckland, Nueva Zelanda
Employer Email:
JOB DESCRIPTION

TaskDrive helps businesses free their sales teams from pre-sales legwork to focus on high-value activities. We specialize in high-quality lead research, outreach, and live chat. 

 

Our skilled and trained lead researchers find the right contacts for our clients, granting their sales and marketing teams superpowers! Headquartered in the US, we started TaskDrive to free businesses from the legwork and grow their sales pipelines.

 

We’re looking for a detail-oriented individual who is meticulous and is able to help us in our lead generation projects. 

 

The individual will also have to ensure that all leads pass our quality assurance check.

If you love working with data, are able to process huge amounts of data, stay focused, love performing repetitive tasks, and always a team player, you’re the perfect match!

 

Training:

Lead a team of talented Trainers and drive strategies to achieve desired business goals

Designs and deliver training programs effectively

Improve the talent pool by coaching them on technical and soft skills

Evaluate the talent pool on completion of a course

Identify knowledge gaps for the tutors and instructors who assist in conducting the training programs

Analyze and defines areas for improvement and provides suggestions for the same

Customizes training programs to create a competitive and excellent workforce

Define new ideas, activities, and methods to structure learning programs

Schedule, coordinate and

promote training programs to internal customers.

Ensures training records and training reports are maintained and made available to stakeholders.

 

Quality:

Understanding customer needs and requirements to develop effective quality control processes

Devising and reviewing specifications for existing processes

Lead a team of talented QA specialist and drive strategies to achieve desired business goals

Ensures Quality Department procedures, standards, documentation, and reporting are maintained, updated, and in compliance with quality performance standards.

Applies advanced skills to the position. Adapts procedures, processes, tools, equipment, and techniques to fully support the business objectives.

 

Position Requirement:

Candidate must possess at least a Bachelor's/College Degree, any field.

At least 5 years of working experience in the related field is required for this position.

Preferably Assistant Manager / Managers specializing in Training & Quality Control/Assurance or equivalent.

Proven experience in Lead Generation/ Lead Research and Sales Development

Knowledge of online content strategy and creation.

Excellent writing, editing, and proofreading skills.

Strong research skills.

Excellent time-management and organizational skills.

Proficient in the use of G-Suite applications especially Google Sheets.




JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable


JOB REQUIREMENTS
Minimal experience: No experience



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